RETURN POLICY - Online Sale

Please note: The fur Source of ny and thefursourceofny.com is NOT affiliated with fursource.com - Fur source of Canada.



Our policy for online sale lasts 10 days from the day you receive your package. If 10 days have gone by since your package was delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


We are not responsible for theft, damage, lost or stolen items once shipped. Address must be completed correctly as it is the only address we will ship to. Any case of fraud will not be our responsibility.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at INFO@thefursourceofny.com.


Shipping
Please e-mail us with details and reason behind the refund and if applicable we will send you UPS return label within 14 days.

WE will be responsible for paying for your shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


Online sale

We are not responsible for theft, damage, lost or stolen items once shipped. Address must be completed correctly as it is the only address we will ship to. Any case of fraud will not be our responsibility. 

 

 

Please e-mail us with all the details at:  INFO@thefursourceofny.com

Last updated: 8:09 PM 10/13/2017

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3 WEST 57TH STREET NEW YORK, NY 10019

info@thefursourceofny.com

For information call: 1-888-896-4970

Please note: THE FUR SOURCE OF NY - and thefursourceofny.com is NOT affiliated with fursource.com - Fur source of Canada.